Safeguarding

Every learner on Uniceum, and especially every child, deserves to be safe. This page explains how we make that real, not rhetorical.

Our commitment

Safeguarding is a founding function at Uniceum, not an afterthought. Our founder is the designated safeguarding lead, and every safety concern goes directly to them. We operate a zero-tolerance policy toward harassment, abuse, exploitation, discrimination, and any behaviour that puts a learner at risk.

How tutors are verified

Every tutor is personally reviewed before any match. We verify identity, student status, and the lived experience they claim (placements, exam history). Tutors working with anyone under 18 must hold a valid Working With Children Check (or the equivalent for their state or country) before their first session with a minor, and we record the check details.

Conduct expectations

Tutors must keep all contact within agreed session channels, never arrange private off-platform contact with a learner under 18, never request or share personal social media with minors, and maintain professional boundaries at all times. Breaching these expectations ends a tutor's place at Uniceum immediately.

Parents stay in the loop

For learners under 18, a parent or guardian makes the request, receives a plain-language note after every session, and can contact us at any time. We encourage sessions for younger learners to take place where a parent can be present or nearby.

How to report a concern

If you have any concern about the safety or wellbeing of a learner, contact us immediately at admin@uniceum.com with SAFEGUARDING in the subject line, and it will be treated with the highest urgency by our safeguarding lead. If anyone is in immediate danger, contact emergency services (000 in Australia) first.

As we grow

As Uniceum scales, this framework will grow into a full published safeguarding policy with trained safety officers and independent review, following the best practice of the education sector. What will never change is the principle: a real, verified, accountable human on every side of every session.

Last updated: July 2026. Questions about this policy: admin@uniceum.com.